Returns
We appreciate your business and want you to always have an exciting shopping experience with us. If you are not satisfied with your purchase, feel free to return it for a refund, or exchange it within 14 days from the date you received your package. Returned jewelry needs to be in its original condition and not show any sign of wear, damage, or alteration. If you receive a refund, the cost of return shipping will also be refunded to you.
To exchange or return your item, send us an email at [email protected] and send your item to:
Calisa Designs
6 Stonybridge Drive
Lincoln, RI 02865
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Returns are inspected and processed by our returns department within 2 business days of receipt.
We are not responsible for items that are damaged or lost during return shipping, therefore adequate packaging and insurance are recommended. We do not accept returns if they arrive in any condition other than their original state or if they are past our 14-day return period.
Once your refund is processed, a credit will automatically be applied to your credit card or the original method of payment.