Answering Some of Your Inquiries About Calisa Designs

Coupon codes are on the top of each page when a sale is going on.

When you are ready to complete your order, go to the checkout page and you will see a box to “Add coupon code” and click on “Apply coupon” button.

Your information stays private with us. It is important to have a way to contact you about your order if needed. Sometimes, inaccurate credit card information or address locations can be entered and we would need to contact you. We want to make sure you receive your precious jewels smoothly and quickly!

We value your trust. Your personal details will never be shared or sold to any third-party vendors.

As soon as your order ships from our warehouse, our system automatically sends you a shipping confirmation email with your USPS tracking number. Click on the tracking number and you can access the location information.

The arrival of your package should take within 3 days, although typical shipping times are 2 days.

Your items are shipped by our fulfillment center in Pawtucket, Rhode Island.

At Calisa Designs, we appreciate your business and are committed to ensuring a positive shopping experience. If you are not completely satisfied with your purchase, you may return or exchange the item within 14 days from the date you received your package.

How to Return or Exchange an Item:

1. Contact Us:
   Send an email to [email protected] with your order number or name of the person that purchased it. Please note the reason for the return.
2. Send Your Return to:
   Calisa Designs
   6 Stonybridge Drive
   Lincoln, RI 02865

Condition of Returns:
Returned items must be in their original condition and unworn. Please include a copy of your packing slip in the package.

For any questions or further assistance, feel free to reach out to us at [email protected]. Thank you for shopping with Calisa Designs!