Frequently Asked Questions
Answering Some of Your Inquiries About Calisa Designs
Sign up on our mailing list or follow us on Facebook and we will keep you updated on sales. Every time we have a new sale, you will receive a coupon code.
When you are ready to complete your order, go to the checkout page and you will see a box to “Add coupon code” and click on “Apply coupon” button.
Your information stays private with us. It is important to have a way to contact you about your order if needed. Sometimes, inaccurate credit card information or address locations can be entered and we would need to contact you. We want to make sure you receive your precious jewels smoothly and quickly!
We value your trust. Your personal details will never be shared or sold to any third-party vendors.
As soon as your order ships from our warehouse, our system automatically sends you a shipping confirmation email with your USPS tracking number. Click on the tracking number and you can access the location information.
The arrival of your package should take within 3 days, although typical shipping times are 2 days.
Your items are shipped by our fulfillment center in Pawtucket, Rhode Island.